Software Service Engineer
As a Software Service Engineer at IMS, you troubleshoot issues with our machines, often remotely. You work with Beckhoff (TwinCAT 2 & 3) software and ensure that customers can quickly resume their operations. Additionally, you contribute to improvement projects on existing machines to structurally reduce the number of malfunctions.
What you'll be doing
You troubleshoot issues remotely for customers. You contribute to optimizing existing systems and collaborate closely with the original project team. As a member of the service team, you play a direct role in ensuring high customer satisfaction.
You bring
- Completed vocational or bachelor’s degree in Electrical Engineering or Mechatronics.
- At least 3 years of experience in a similar role.
- Experience with Beckhoff software (TwinCAT 3).
- Proficient in Dutch and English, both spoken and written.
- Service-oriented and solution-driven.
We offer
- Gross monthly salary between € 3,800 and € 6,000.
- Challenging and complex engineering assignments.
- 40 vacation days in accordance with the Metalektro collective labor agreement.
- Training budgets to support your continuous development.
- Participation in sports events and corporate fitness programs.
- An enthusiastic and active employee association.
- A great team you can rely on and grow with.
- A company cafeteria available for use at low cost.
At IMS, we also offer flexible working hours. In consultation, there are many possibilities for remote and flexible work arrangements.
Your work as a Software Service Engineer
Within the service team, you provide direct support to customers for software-related issues and contribute to the improvement of existing machines. You commission our high-tech production lines at client sites worldwide. This includes calibrating, testing, and optimizing high-precision production lines for peak performance. You work partly remotely and sometimes on-site, having a direct impact on the operational continuity of our customers.
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When you enjoy analytical work, can maintain composure under pressure, and don’t mind working within tight deadlines, this is the job for you.
Freddy van Ditshuizen, Software Service Engineer
Any questions about this vacancy?
We’d be happy to talk with you by phone or email if you have any questions.
Application procedure
We aim to respond as quickly as possible. If you’re unsure whether your message has reached us, feel free to follow up.
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