Software Service Engineer
Step into the versatile world of IMS as a Software (Service) Engineer, where you will make a difference with smart software solutions and creative problem solving. Together with enthusiastic colleagues from engineering, R&D, and the project teams, you will be involved in the continuous improvement and optimization of existing machines. Your technical insight and innovative approach ensure that our systems continue to function optimally worldwide.
You will work within a close and energetic service team, consisting of a committed Service Manager, a proactive Service Coordinator, and enthusiastic, experienced software (service) engineers. Together, you are the driving force behind innovative service solutions and optimal customer support.
What you'll be doing
You are the key to solving complex malfunctions in machines for customers all over the world. Usually you will work from our modern office in Almelo, but sometimes also on location at our international clients. You see every challenge as an opportunity to make existing software even smarter and more efficient.
Mainly you are going to work with Beckhoff (TwinCat 2 & 3) and occasionally with Siemens, giving you the freedom to fully utilize your creativity and technical insight. No two days are the same; you need to switch quickly between providing remote support, optimizing customer processes, and implementing innovative improvements, always keeping the end result and customer satisfaction in mind.
You bring
- Completed Mbo+ or HBO education (e.g. Electrical Engineering, Industrial Automation, Control Engineering, Technical Informatics, Embedded Software, or similar)
- At least 3 years of relevant experience in a similar position
- Experience with programming in Beckhoff Twincat 2 – 3 / Codesys development systems
- Knowledge of Siemens is a plus
- Experience in modifying and writing code
- Good command of Dutch and English, both spoken and written
- A service-oriented and solution-oriented attitude; where others see challenges, you see opportunities
We offer
- Attractive salary of € 3,800 – € 6,000 gross per month (depending on your knowledge and experience), based on full-time employment
- 32 to 40-hour working week, allowing you to maintain a perfect work-life balance
- 27 vacation days and 13 ADV days to enjoy your free time to the fullest
- Opportunity to follow training courses and classes related to the position
- Opportunity to work flexibly, including one day a week from home
- IMS in motion: sporting outings, fun events, and affordable company fitness for a healthy and enjoyable workplace
- Modern company canteen where fresh products await you every day
In short, an environment where you can get the most out of yourself and your career.
Your work as a Software Service Engineer
In addition to optimizing customer software, you are our indispensable link that strengthens the service team in quickly and professionally resolving malfunctions. Your efforts make an immediate difference to our international customers. You ensure that their processes continue to run smoothly, thereby contributing to an excellent customer experience. Every day offers new opportunities and challenges to apply your expertise and make a real impact in an innovative, dynamic environment.
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When you enjoy analytical work, can maintain composure under pressure, and don’t mind working within tight deadlines, this is the job for you.
Freddy van Ditshuizen, Software Service Engineer
Any questions about this vacancy?
We’d be happy to talk with you by phone or email if you have any questions.
Application procedure
We aim to respond as quickly as possible. If you’re unsure whether your message has reached us, feel free to follow up.
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